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The Social Edwardsville

Questions? We Got Answers

Here are a few of our most commonly asked questions. We believe in transparency, and are here to help you whenever you need.

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Renew 2024-2025 FAQ

A. Yes, we require all residents to have a renter’s liability insurance. You have the option to enroll in renter’s insurance with your chosen provider and provide proof of coverage. If insurance is not provided, a monthly fee of $10.95/mo will be applied for enrollment in the Resident Liability Insurance Program. This program meets our insurance requirements but offers no coverage for your personal belongings. Please contact our office for more information.

A. We do! If you don’t have a roommate in mind, we offer this program for free. On your application, you will fill out a questionnaire to help our team match you with the best roommate we can find.

A. Rent includes water, sewer, trash, and Wi-Fi. Only the power will be split amongst your roommates and charged to your Resident Portal account each month. The price for the electric bill will vary by the usage.

A. Yes, furry friends are welcome! They are roommates, too. Simply add your pet’s information on your application to register. There is a monthly pet rent and a one-time nonrefundable pet deposit for pet owners. The pet maximum is no more than 2 per apartment/lease. Please note, that all pets must be approved by the office before an animal can be brought on property.

Aggressive Breed Restrictions: Pit Bull Terrier, Staffordshire Terrier, Doberman Pinscher, Rottweiler, Presa Canario, Akita, Alaskan Malamute, Wolf-Hybrid, Mastiff, Chow Chow, German Shepherd or any mixes of these breeds. Please contact the office for more information.

A. To request a maintenance service, you can either visit our website or download the app to access your Resident Portal and submit a work order. If you have a maintenance emergency, please call the office as soon as possible.

A. Our leases are individual leases, which means you are only financially responsible for your space. If your roommate transfers schools, you will not be responsible for their portion of the rent payment.

We are a smoke-free community. Smoking within 25 feet of any of our buildings is prohibited. 

A. Yes, we require all residents to have a renter’s liability insurance. You have the option to enroll in renter’s insurance with your chosen provider and provide proof of coverage. If insurance is not provided, a monthly fee of $10.95/mo will be applied for enrollment in the Resident Liability Insurance Program. This program meets our insurance requirements but offers no coverage for your personal belongings. Please contact our office for more information.

A. We do! If you don’t have a roommate in mind, we offer this program for free. On your application, you will fill out a questionnaire to help our team match you with the best roommate we can find.

A. Rent includes water, sewer, trash, and Wi-Fi. Only the power will be split amongst your roommates and charged to your Resident Portal account each month. The price for the electric bill will vary by the usage.

A. Yes, furry friends are welcome! They are roommates, too. Simply add your pet’s information on your application to register. There is a monthly pet rent and a one-time nonrefundable pet deposit for pet owners. The pet maximum is no more than 2 per apartment/lease. Please note, that all pets must be approved by the office before an animal can be brought on property.

Aggressive Breed Restrictions: Pit Bull Terrier, Staffordshire Terrier, Doberman Pinscher, Rottweiler, Presa Canario, Akita, Alaskan Malamute, Wolf-Hybrid, Mastiff, Chow Chow, German Shepherd or any mixes of these breeds. Please contact the office for more information.

A. To request a maintenance service, you can either visit our website or download the app to access your Resident Portal and submit a work order. If you have a maintenance emergency, please call the office as soon as possible.

A. Our leases are individual leases, which means you are only financially responsible for your space. If your roommate transfers schools, you will not be responsible for their portion of the rent payment.

We are a smoke-free community. Smoking within 25 feet of any of our buildings is prohibited. 

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